FAQs
More FAQs- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
- Do the contents of my business need to be moved away from the premises during the restoration proces
- What contents are not sent to storage?
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
Depending on the source, nature and extent of the fire, it may be advisable to move all your belongings to a secure facility for cleaning and storage, and to make room for restoration or construction. ServiceMaster Restore will work with you and your insurance claim representative to manage this process seamlessly.
Items not recommended or permitted for storage include: All items required to continue your business activities at a temporary location, cash and cheques, sensitive business documents or records, sensitive electronic data, checkbooks, company seals, valuable artworks or collections, flammables, weapons and ammunition.