About ServiceMaster Restore of Fraser Valley

Ed Dyck
President

Ed Dyck has been in the construction industry since 1980.  He began his career as a carpenter and quickly gained experience in all phases of construction.  In 1989, he started All City Construction, primarily building single-family homes throughout the Lower Mainland.

After completing several insurance restoration projects as a builder, Ed  purchased the Fraser Valley franchise in 2002.  In the first years, he managed most projects and even completed much of the emergency and repair work himself.

 Ed now focuses on the overall direction and development of the company.  He is certified in Water Restoration, Fire and Smoke Restoration and Applied Microbial Remediation.

Dale Parberry
Vice President of Operations

Dale Parberry has been in the construction industry since 1975.  He has built, renovated and developed projects of all sizes throughout the Lower Mainland, including single and multi-family housing, agricultural buildings as well as numerous commercial tenant improvements. 

Dale partnered with Ed Dyck in 1989 to start All City Construction and partnered with him again to purchase the ServiceMaster Restore franchise.  He has been actively involved in the franchise since the beginning, both in the field and managing projects. 

With his depth and range of experience, he is well suited in his role to oversee all operations. Dale is certified in Water Restoration.

Linda Dyck
Vice President of Finance

Linda has been involved with the franchise since the beginning. Over the years, she has fulfilled a variety of roles and has been a significant contributor to our operation and growth. With over 25 years of financial and business experience, she currently oversees the finance, accounting and human resource functions of the company.

Linda has an Associate Degree in Accounting as well as training in Symbility, Xactimate and Mobile Service Manager (MSM).

Tom Gouldstone
General Manager

Originally from England, Tom came to Canada in 2007. After initially working in forming and framing for low-rise condominium projects, he moved into the restoration industry in 2008.

While on the tools, Tom gained a wide range of experience in both emergency services - fires, floods and bio-hazards - as well as drywall, painting and finish carpentry on repairs.

Tom came to work for ServiceMaster Restore in 2010 as a Project Manager. He is certified in Water Restoration and holds a Bachelor of Science degree from Oxford Brooks University.

Adam Goy
Project Manager

After graduating from BCIT, Adam worked two years as a powersport mechanic. In 2002, he moved into the construction industry – both residential framing, and cabinet-making. In 2005, Adam began his carpentry career in the restoration industry and was promoted to Lead Carpenter, onto Site Supervisor, earning his ticket of qualification for carpentry and certifications in Water Damage and Xactimate.

With 10 years of previous experience in the restoration industry, Adam joined ServiceMaster as a Project Manager in 2014. Adam established himself as a trusted leader in the industry, with a strong background in overseeing complex restoration projects. Adam has managed a wide range of large-loss restoration projects, including fire damage, water damage, and natural disasters; and has a high-level of expertise in commercial properties, industrial facilities, and multi-unit residential complexes.

Simon Nash
Project Manager

Simon served five years in the Royal Canadian Air Force Reserves as an aircraft technician before moving into the lumber industry. In 2003, he began doing building maintenance for strata corporations, personally completing anything from drywall and painting to power washing and snow removal.

Simon eventually operated his own building maintenance company until he started in the restoration industry as a Project Manager in 2009. He joined ServiceMaster in the same role in 2013. Simon is certified in Water Restoration and Applied Microbial Remediation and has his Fire and Smoke Restoration in IICRC .

Nancy Porter
Project Manager

Nancy began the first 14 years of her career in new home construction. She was responsible for the design, pricing and material for each project. She later worked in interior design for five years, managing projects from conception to completion for a regional design company.

Nancy began in the restoration industry in 1996 as a Project Manager. Since then, she has managed most every type of project, including significant experience within the property management industry.

Nancy joined our team in the same role in 2011. She is trained in Water Restoration, certified in Fire and Smoke and Mould Remediation as well as First Aid.

John Fast
Project Manager

Prior to joining the ServiceMaster team, John worked as a Warehouse Manager in both the construction and manufacturing industries. In 2008, he joined ServiceMaster in Saskatchewan, starting as a technician and eventually managing emergency projects from start to finish. John moved to the Fraser Valley franchise in 2014 as a Lead Technician. Building upon his extensive knowledge and experience on the technical side, John shifted into the project management in 2017.

John is certified in :

- WHMIS Certified
- Water Damage Restoration
- Fire and Smoke Restoration
- Odour Control
- Mold Remediator certificate from the Professional Mold Inspection Institute.
- Asbestos remediator levels 1 and 2

Daniel Dyck
Project Manager

Daniel has been in the restoration business for as long as he can remember. Having grown up immersed in the family business, he has acquired a wealth of knowledge and experience. He began working full-time at ServiceMaster in 2008. Daniel has seen many different roles in his time here, from carpet cleaner to Lead Technician to developing and managing our in-house abatement department. Since the beginning of 2018, he has served as a Project Manager.

Daniel holds a Triple Master certification as a Master Water Restorer, Master Fire and Smoke Restorer, Master Textile Restorer, as well as a certified AHERA building inspector. His technical expertise and procedural knowledge is regularly relied upon by the rest of the team at ServiceMaster.

Derek Usher
Project Manager

Derek began his restoration career in 2007 and joined the ServiceMaster Restore team in 2019, bringing a broad range of experience to the restoration industry. Before stepping into his role as a Project Manager, he gained hands-on experience in water damage mitigation, asbestos abatement, mold remediation, consulting, sampling, and abatement.

With a background in mental health counseling, Derek spent nine years specializing in life and family management. His experience in counseling uniquely equips him to provide empathetic, customer-focused service, ensuring clients feel supported throughout the restoration process.  

Derek holds specialized training and certifications in water damage restoration, health and safety, mold identification and assessment, and moderate- to high-risk abatement. He also plays a key role in industry education, leading multiple Continuing Education (CE) courses each year to help brokers and adjusters expand their knowledge and maintain certifications.  

Beyond day-to-day restoration work, Derek has contributed to large-scale catastrophe (CAT) loss recovery efforts, including the Abbotsford and Sumas Prairie floods and the Hurricane Fiona disaster in Prince Edward Island. His expertise, leadership, and commitment to customer care make him an invaluable member of the ServiceMaster Restore of Fraser Valley team.

Brent Chrismas
Project Manager

Brent began his carpentry career in 2003 framing residential homes. In 2008 he moved into the restoration industry as a lead carpenter for a well-known restoration contractor, where he learned many facets of insurance restoration; hands on experience with water extraction, demo, asbestos abatement, smoke remediation and all aspects of repairs.  
Brent joined the ServiceMaster team in 2017 as a site supervisor/ carpenter for one of our senior project managers. Responsibilities included scheduling trades, reviewing scopes and estimates as well as completing repairs on site.
Brent was promoted to project manager in 2020. Brent strives to use his ground up experience in restoration to provide a seamless claim from start to finish.

Matthew Derish
Project Manager

Bill Caston
Project Manager

Originally, Bill’s work background was in the printing trade for 8 years, followed by a flooring contractor specializing in the installation of carpet and hardwood flooring. He was given an opportunity to take this experience, into the world of restoration, and has not looked back. He  has been involved in the restoration industry since 1990 starting from a cleaning and water technician, flooring and upholstery restoration, department supervisor to project management.
Bill worked in the production side of restoration until 1995, and then moved into the role as project manager, bringing his training and experience forward to succeed in the cross-functional environment of meeting demands of this industry. He has dedicated himself to offering relevant oversight and management techniques, dealing with client relations,  and being well-versed in various aspects of project management from inception to completion.
His training includes water damage restoration, fire and smoke restoration, multiple training courses for management and safety, Advanced Xactimate and Symbility estimating Training.

Dan Turnbull
Project Manager

Nicole St. Pierre
Lead Estimator

Nicole worked for 15 years in software project management, specifically developing safety management systems for the construction industry. She also operated her own renovation company for five years, gaining valuable experience in design, estimating and project management, as well as hands-on experience in multiple areas, including roofing, siding and painting.

Nicole has worked as an estimator within the restoration industry since 2012. She primarily utilizes Xactimate software and has earned her Level 1 and Level 2 certification. She is also certified in Odor Control Management, Advanced Confined Spaces and has Level 2 First Aid training.

Nicole joined ServiceMaster in 2011 and works with the Project Managers to complete job scopes and estimates in accordance with the insurer's guidelines.
 

Hardy Isaak
Business Development

Hardy is an optimistic and enthusiastic sales professional with over 25 years experience in retail, foodservice, and the hospitality industry. Over the past decade Hardy has fostered a career in senior living, managing retirement communities in both the independent and assisted living sector. Hardy is highly relational and skilled at developing the right action plan for each of his client’s he is passionate and dedicated in helping clients achieve mutually beneficial goals.

Throughout his career, Hardy has earned the trust of several companies and key accounts and maintained strong client relationships that generate repeat business. He attributes his success to his ability to listen to clients and put their needs first.

Joining the ServiceMaster Restore of the Fraser Valley team in 2023, Hardy is excited to bring his management skills to his role in Business Development and forging relationships with local insurance industry professionals.

Chandn Randhawa
Permit & Inspection Liaison